FAQs

Appointment availability

I am available for appointments at Bella Vista and Stanhope Gardens on the following days:

Bella Vista – Monday, Tuesday, Wednesday and Thursdays.

After Hours – Monday and Thursdays.

Stanhope Gardens – Alternate Fridays.

It is recommended calling 0404 032 636 or booking online as early as possible to assure you get the best time suited for your schedule.

After hours and Saturday appointments are very popular, so it can be difficult to get an appointment.  Thank you in advance for your patience and please let me know if you would like to put your name on the waiting list.

How long are the sessions?

Each session is for 1hour.

How many sessions will I need?

Many clients find an enormous relief within a few sessions, however the length of treatment depends on a number of variables including your concerns and goals.

This can be discussed further during the initial session and/or over the phone.

Do I need a referral?

No referral required.

What are the fees?

My fees are set in line with industry standards.

As I provide a variety of services, my current fees will be discussed over the phone. You can also book an appointment online to view my fees.

Session packages – There are reduced fee session packages available to clients who prefer to purchase sessions in blocks and/or who require longer-term treatment.  Please let me know if you would like to find out more about these packages.

Can I claim my sessions?

Medicare –As a private practitioner, Medicare does not cover my services.

Please note that in order to claim sessions through Medicare you will need to be assessed by a GP for a mental health issue. This diagnosis will then stay on your Medicare file which may have future implications.

Private health –

Bupa, Medibank Private & The Doctor’s health fund currently provide rebates for counselling.  If you unsure it is best to contact your private health fund provider to see if you are eligible.

If you have any further questions please contact me on 0404 032636 or email me here

Payment

Payment:

Payments are accepted via cash, debit or credit card.

Privacy and Confidentiality

Any session notes and records are kept in accordance with the Privacy Act 1988 and are encrypted on a password–protected computer.

The nature and content of the discussions between client/s and counsellor/psychotherapist is strictly confidential.  However, if I’m concerned you are going to harm yourself or someone else I am required by law to report it to the necessary authorities. Please note a discussion will always take place before any report is made.

Cancellation and Rescheduling Policy

Please note all cancellations or rescheduling of appointments require at least 24 hours notice otherwise the full fee may be charged.

I understand that life sometimes gets in the way and cancelling is unavoidable but please be mindful that the best results for counselling require regular attendance.

What is a Counsellor & Psychotherapist?

A Counsellor & Psychotherapist is a professional that utilises interpersonal relationships to enable people to develop self-understanding and to make changes in their lives.

Although Counselling and Psychotherapy overlap considerably, there are also recognised differences. While the work of Counsellors and Psychotherapists with clients may be of considerable depth, the focus of Counselling is more likely to be on specific problems, changes in life adjustments and fostering clients’ well being. Psychotherapy is more concerned with the restructuring of the personality or self and the development of insight.

(Information provided by the Psychotherapy and Counselling Federation of Australia)

To find out more:

http://www.pacfa.org.au/practitioner-resources/counselling-psychotherapy-definitions/

What is a Psychologist?

Psychologists use scientific methods to study the factors that influence the way that people think, feel and learn. They use evidence-based strategies and interventions to help people overcome challenges and improve their performance.

Clinical psychologists help with the diagnosis and treatment of mental illnesses.

(Information provided by The Australian Psychological Society)

To find out more:

https://www.psychology.org.au/studentHQ/careers/what-does-a-psychologist-do/

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